---
title: "Frequently asked questions | MS-Vuokraus"
description: "Answers to the most common rental questions: prices, driving licence, pick-up point, deductible, cancellations and availability in Lappeenranta."
lang: en
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          "@type": "Question",
          "name": "What licence do I need to drive a van?",
          "acceptedAnswer": {
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            "text": "All our vans can be driven on a standard category B licence. The minimum age for renting is 21."
          }
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        {
          "@type": "Question",
          "name": "Are kilometres included?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. All rentals include unlimited kilometres with no extra per-kilometre charges."
          }
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        {
          "@type": "Question",
          "name": "What is the insurance deductible?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "The deductible is 2000 € and it can be reduced to 700 € with an optional deductible reduction. Ask for details when booking."
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          "@type": "Question",
          "name": "Do I need a special licence?",
          "acceptedAnswer": {
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            "text": "No. All our 1+8 minibuses can be driven on a standard category B licence."
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          "@type": "Question",
          "name": "How much does a minibus cost?",
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            "text": "Minibuses start at 105 €/day. Current prices and availability are shown in the booking calendar."
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        {
          "@type": "Question",
          "name": "What is the minimum age?",
          "acceptedAnswer": {
            "@type": "Answer",
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          "@type": "Question",
          "name": "Can I rent for several weeks?",
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            "@type": "Answer",
            "text": "Yes. For longer rentals, ask for a quote by phone or email and we will agree on a total price."
          }
        },
        {
          "@type": "Question",
          "name": "How much does a hot tub cost?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Hot tubs start at 70 €/day. Current prices and free dates are shown in the booking calendar."
          }
        },
        {
          "@type": "Question",
          "name": "Can I have the tub delivered?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes, we deliver to an agreed address for a separately agreed delivery fee. Call +358 45 884 7833 for details."
          }
        },
        {
          "@type": "Question",
          "name": "What licence do I need for a car transporter?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "The Böckmann 420 requires a BE licence. Lighter trailers such as the covered trailer can be towed on a B licence within your vehicle's towing limits."
          }
        },
        {
          "@type": "Question",
          "name": "Do I need a tow hitch?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes, you need a car with a tow hitch. You can also rent a towing vehicle from us in the same booking."
          }
        },
        {
          "@type": "Question",
          "name": "How much does a moving box cost?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "A moving box costs from 15 cents per day. Exact prices and availability are shown in the booking calendar."
          }
        },
        {
          "@type": "Question",
          "name": "Can I get boxes and a van at the same time?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Book the van and supplies together and collect everything from Toikansuontie 11."
          }
        },
        {
          "@type": "Question",
          "name": "How much does a jet ski cost?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Jet skis start at 200 €/day. Current prices and free dates are shown in the booking calendar."
          }
        },
        {
          "@type": "Question",
          "name": "Can I transport the equipment myself?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. You can rent a trailer with ramps or a car transporter at the same time."
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---

[![MS-Vuokraus logo](/assets/ms-vuokraus-logo-BaVGUBt5.png)](/en)

[Pick-up point](/en/noutopiste)

Fleet

[Vans](/en/pakettiautot)[Minibuses](/en/pikkubussit)[Cars](/en/henkiloautot)[Hot tubs](/en/paljut)[Trailers](/en/trailerit)[Moving supplies](/en/muuttotarvikkeet)[Other equipment](/en/muu-kalusto)

Renting

[Rental terms](/en/vuokrausehdot)[Frequently asked questions](/en/ukk)[Customer reviews](/en/asiakaspalautteet)

Company

[About us](/en/meista)[Contact us](/en/yhteystiedot)

[045 884 7833](tel:+358458847833)EN [Book online](/en/varaa)

[](tel:+358458847833)EN 

[Book online](/en/varaa)[Home](/en)[Pick-up point](/en/noutopiste)

Fleet

[Vans](/en/pakettiautot)[Minibuses](/en/pikkubussit)[Cars](/en/henkiloautot)[Hot tubs](/en/paljut)[Trailers](/en/trailerit)[Moving supplies](/en/muuttotarvikkeet)[Other equipment](/en/muu-kalusto)

Renting

[Rental terms](/en/vuokrausehdot)[Frequently asked questions](/en/ukk)[Customer reviews](/en/asiakaspalautteet)

Company

[About us](/en/meista)[Contact us](/en/yhteystiedot)

[045 884 7833](tel:+358458847833)

FAQ

# Frequently asked questions

The most common questions about renting our equipment. If you cannot find an answer, give us a call.

### What licence do I need to drive a van?

### Are kilometres included?

### What is the insurance deductible?

### Do I need a special licence?

### How much does a minibus cost?

### What is the minimum age?

### Can I rent for several weeks?

### How much does a hot tub cost?

### Can I have the tub delivered?

### What licence do I need for a car transporter?

### Do I need a tow hitch?

### How much does a moving box cost?

### Can I get boxes and a van at the same time?

### How much does a jet ski cost?

### Can I transport the equipment myself?

## Check availability and book

The booking calendar shows available equipment and current prices. Rentals starting within 24 hours are handled by phone.

[Book online](/en/varaa)[045 884 7833](tel:+358458847833)

[![MS-Vuokraus logo](/assets/ms-vuokraus-logo-BaVGUBt5.png)](/en)

Affordable and straightforward rental service in Lappeenranta. Vans, minibuses, cars, hot tubs, trailers and more from one address.

[](https://www.facebook.com/profile.php?id=100064094131221)

## Our services

-   [Vans](/en/pakettiautot)
-   [Minibuses](/en/pikkubussit)
-   [Cars](/en/henkiloautot)
-   [Hot tubs](/en/paljut)
-   [Trailers](/en/trailerit)
-   [Moving supplies](/en/muuttotarvikkeet)
-   [Other equipment](/en/muu-kalusto)

## Information

-   [Book online](/en/varaa)
-   [Pick-up point](/en/noutopiste)
-   [Frequently asked questions](/en/ukk)
-   [Customer reviews](/en/asiakaspalautteet)
-   [About us](/en/meista)
-   [Contact us](/en/yhteystiedot)
-   [Rental terms](/en/vuokrausehdot)
-   [Privacy](/en/tietosuoja)

## Contact

-   Toikansuontie 11, 53500 Lappeenranta 
-   [045 884 7833](tel:+358458847833)
-   [info@ms-vuokraus.fi](mailto:info@ms-vuokraus.fi)
-   Nouto ja palautus sopimuksen mukaan 
-   Business ID: 2406677-6 

© 2026 MS-Vuokraus. All rights reserved. Verkkosivut & varauskone [RowlyGO](https://rowlygo.fi) 

[Book online](/en/varaa)[](tel:+358458847833)

## Cookies

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